Wellness

Virtual Visits: Trusted Help for Your Physical, Emotional and Behavioral Health Needs

We get it – life is busy. And you don’t always find the time to take care of your body, mind and emotional health as much as you’d like. But your health and well-being are important, so we have some good news for you. Getting expert, trusted help from doctors and therapists has never been easier. Many of our health plans let you connect with board certified doctors and psychiatrists, as well as licensed therapists, by phone or secure video 24 hours a day, 365 days a year. It’s a perk called virtual visits, and it’s a convenient way to stay on top of your health.

Virtual Visits: Perfect for Busy 21st Century Life

Virtual visits are quick and easy to set up, and you can see the doctor or therapist from the comfort of your home, at work or even on the go – all through your phone, tablet or computer. They’re private, secure and confidential – and easier and more convenient than driving to the urgent care clinic. They’re also a great way to get your prescription medications ordered.

Expert Help for Body and Mind

Most importantly, virtual visits can help you get a broad range of care for your health and well-being.

Physical Health Needs – Get help for your allergies, insect bites, rashes, cold and flu symptoms, ear problems, pink eye, nausea, vomiting, diarrhea and many other common conditions.

Emotional and Behavioral Health Needs – Take care of your mind too. Virtual visits can also help you with these:

This summer, make taking care of your body, mind and emotional health a priority. Easily set up a virtual visit online from hally.com or from your phone through the Hally® app. Simply log in and get started today.

For more information about virtual visits, visit this webpage or call Member Services at the number on the back of your member ID card.

Virtual visits aren’t available on all our plans. To see if they’re available on your plan, please see your health plan documents or call the number on the back of your member ID card.

Virtual care isn’t meant to treat all medical conditions – please remember to always visit the emergency department or call 911 for emergencies.

You’ll need to have an online member account (for our health plan) before you’re able to access virtual visits. If you haven’t already created an account, visit login.hally.com.

For more specific details and information about coverage and costs for our virtual offerings, please see your health plan documents or call the number on the back of your member ID card.

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