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Jump into spring with MDLIVE virtual care.

Spring brings new blooms, freshness and beauty – but also allergies and sniffles. Stay well this season with easy, convenient, quality healthcare.

With MDLIVE, you and your covered family members have 24/7 access to board certified doctors who are specially trained in virtual care. MDLIVE doctors have more than 15 years’ experience and are ready to help you with a variety of common medical conditions, when and where it’s convenient for you.

Get fast, easy access to quality healthcare right from the comfort of your home by phone, computer or the MDLIVE app. To talk to a doctor or schedule an appointment, click here.

Here’s how to use your virtual visits benefit.

Virtual visits are likely part of your health plan’s covered benefits through the Hally® member account and MyChart mobile app*. It’s never been easier to check in with a doctor or therapist anytime, anywhere for your healthcare needs.

If you’ve never used your virtual visits benefit before, first be sure you’ve created a Hally member account (for your health plan). If you haven’t already created a Hally member account, visit here to learn how to create your account and how to download the MyChart app. Then, you’ll need to register your free virtual visits account. You can register for this account and begin your first virtual visit in one of three ways:

• Visit hally.com/care, scroll down to Virtual Visits and click Get Started. Then sign in with your Hally member account username and password and follow the steps.
• Open the MyChart app on your mobile device and log into your Hally account. Under Find Care, choose Virtual Visits.
• Call (888) 912-0904.

Once you’ve registered, you and your covered family members are all set. When you’re ready to schedule your first appointment, simply visit hally.com/care or open your MyChart app and follow the same steps as above. It’s easy, and you’ll be chatting with a doctor or therapist in no time.

Any questions? Simply call us at the number on your health plan ID card. Virtual visits are just one of the many ways we help you and your family live your healthiest lives. We’re here for you!

* All benefits aren’t available on all plans or to the general public. Call us at the number on your health plan ID card to see if your plan includes the MDLIVE Virtual Visit benefit or other MDLIVE virtual visits.

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