Wellness

Are you using your 24/7 healthcare benefits this winter?

The colder months bring with them a lot of fun — hot chocolate, family time and holiday vacations. What’s not fun during the holidays is unexpected illness. And with the bustle of the season, trying to schedule a doctor’s appointment is the last thing you want to do. Not to mention having to juggle office closures and holiday schedules. Sickness waits for no one. You shouldn’t have to either.

As you head into the holiday season, prepare ahead of time for colds, flu and COVID-19. Earlier care can be more effective when you feel symptoms such as fever, chills, congestion, fatigue and body aches.

Fortunately, your health plan benefits might include 24/7 access to convenient, flexible healthcare powered by MDLIVE. Take advantage of Hally® health. With many of our plans, you and your covered family members can receive reliable, fast care from board certified doctors for more than 80 common, non-emergency conditions.* That’s right – no more aligning your busy schedule with the doctor’s office. Get fast and easy access to trusted healthcare from the comfort of your home, by phone or video.

So, at the first sign of a sniffle or sneeze, talk to a doctor in minutes. Less costly than urgent care clinics or the ER, Hally health virtual visits are dedicated to helping you get better faster while avoiding long waits and waiting rooms filled with sick people.

Don’t let cold and flu season, or your doctor’s office closure, ruin your holiday plans. Skip the drive, the waiting room and the germs. Virtual visits can help you feel better faster this winter. Anytime. Anywhere.

The best part? Convenience and simplicity. Virtual visits are easy to use through the new and improved Hally member account and MyChart mobile app.

If you’ve never used your virtual visits benefit before, first be sure you’ve created a Hally member account (for your health plan). If you haven’t already created a Hally member account, visit here to learn how to create your account and how to download the MyChart app. Then, you’ll need to register your free virtual visits account. You can register for this account and begin your first virtual visit in one of three ways:
• Visit hally.com/care, scroll down to Virtual Visits and click Get Started. Then sign in with your Hally member account username and password and follow the steps.
• Open the MyChart app on your mobile device and log into your Hally account. Under Find Care, choose Virtual Visits.
• Call (888) 912-0904.

Once you’ve registered, you and your covered family members are all set. When you want to talk to a doctor, simply visit hally.com/care or open your MyChart app and follow the same steps as above. It’s easy, and you’ll be chatting with a doctor or therapist in no time.

Any questions? Simply call us at the number on your ID card. Virtual visits are just one of the many ways we help you and your family live your healthiest lives. We’re here for you!

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