Fall and early winter can be one of the busiest times of year for you and your family, but with the arrival of colder weather, it can also be one of the hardest times to keep everyone in your household healthy. What’s more, with other families and households encountering the same risk of cold-weather ailments and scheduling conflicts, getting a timely appointment with your doctor at a time that’s convenient for you can be a similarly daunting challenge.
You can make your fall and winter a little less stressful and a lot healthier by relying on virtual visits to get you the care you and your family need during this busy time, at your convenience and from the comfort of your home or on the go.
Luckily, your health plan benefits may include 24/7 access to convenient, flexible virtual visits by MDLIVE. That’s right — no hassling with your doctor’s office availability. Get fast and easy access to trusted healthcare with board certified doctors from the comfort of your home, by phone or video.
Don’t let illness or your doctor’s office closure ruin your fall or early winter plans. Skip the drive, the waiting room and the germs. MDLIVE can help you feel better faster this fall and winter. Anytime. Anywhere.
On-Demand, Non-Emergency Care
MDLIVE virtual visits allow you to:
- Talk to a board certified doctor anytime, day or night, on weekends and holidays, from anywhere in the U.S.
- Have your appointment within minutes or schedule a time that works for you.
- Have your MDLIVE doctor order prescriptions to your preferred pharmacy and provide short-term renewals of existing medications.
- Find reliable urgent care for more than 80 common conditions, including:
- Allergies.
- Cold and flu.
- Cough.
- Ear pain.
- Fever.
- Headache.
- Insect bites.
- Pink eye.
- Sore throat.
- Vomiting.
- And more.
Using Your Virtual Visits Benefit for the First Time
MDLIVE virtual visits are likely part of your health plan’s covered benefits through the Hally® member account and MyChart mobile app*. It’s never been easier to check in with a doctor or therapist anytime, anywhere for your healthcare needs.
If you’ve never used your virtual visits benefit before, first be sure you’ve created a Hally member account (for your health plan). If you haven’t already created a Hally member account, visit here to learn how to create your account and how to download the MyChart app. Then, you’ll need to register your free virtual visits account. You can register for this account and begin your first virtual visit in one of three ways:
- Visit hally.com/care, scroll down to Virtual Visits and click Get Started. Then sign in with your Hally member account username and password and follow the steps.
- Open the MyChart app on your mobile device and log into your Hally account. Under Find Care, choose Virtual Visits.
- Call (888) 912-0904.
Once you’ve registered, you and your covered family members are all set. When you’re ready to schedule your first appointment, simply visit hally.com/care or open your MyChart app and follow the same steps as above. It’s easy, and you’ll be chatting with a doctor or therapist in no time.
Any questions? Simply call us at the number on your health plan ID card. Virtual visits are just one of the many ways we help you and your family live your healthiest lives. We’re here for you!
* All benefits aren’t available on all plans or to the general public. Call us at the number on your health plan ID card to see if your plan includes the MDLIVE Virtual Visit benefit or other MDLIVE virtual visits.